This Privacy Policy document contains types of information that is collected and recorded by us and how we use it.

DEFINITIONS

“Conditions” means these terms and conditions: “Personal Information” means any personal details provided by you via the Website; “User(s)” means (a) user(s) of the Website either collectively or individually, as the context requires; “We/us/our/Company” means Volume Vision Pty Ltd, “Website” means this website any subsequent website which may replace it; and “You/your” means you as a user of the Website.

OUR COMMITMENT TO PRIVACY

Protecting consumer privacy is very important to us. Our Online Privacy Statement is available to inform you about our collection and use of personal information so that you can make informed choices about how your own information is collected and used. This Online Privacy Statement reflects our policies covering personal information collected at this website on or after the effective date shown above. 

Each day we and employees and agents, strive to reinforce our commitment to our clients and consumers. Central to that commitment is ensuring that we abide by a set of privacy policies, which are outlined below. These policies guide us in the collection and use of information as well as employee responsibilities in protecting your privacy. We use personal information about consumers only in a manner consistent with these policies.

COLLECTION OF DATA AND INFORMATION

We collect personal information in order to offer or provide goods and services to consumers and our customers. We may obtain this information from a variety of sources: 

Directly from customer applications, questionnaires and other materials submitted to us by customers; From transactions in which we and our consumers are involved; From click-through activity on our websites; and from a variety of third-party sources, such as our business customers, government repositories, consumer reporting agencies and other financial institutions.

Our site uses technologies of third-party partners (such as Meta) to help us recognise your device and understand how you use our site(s) so that we can improve our services to reflect your interests and serve you advertisements about the products and/or services that are likely to be of more interest to you. Specifically, these partners collect information about your activity on our site(s) to enable us to:

• measure and analyse traffic and browsing activity on our site(s);

• show advertisements for our products and/or services to you on third-party sites;

• measure and analyse the performance of our advertising campaigns;

CROSS-DEVICE 

We may share data, such as hashed email derived from emails or other online identifiers collected on our site(s), with our advertising partners. This allows our partners to recognise and deliver you ads across devices and browsers. 

DISCLOSURE OF INFORMATION

We do not disclose customer information to third parties without first giving customers an opportunity to opt-out of certain kinds of disclosures. There are some disclosures to third parties that are not subject to the opt-out, such as disclosures necessary to effect, administer or enforce a transaction requested by you to companies that perform services for us or to prevent fraud. 

RECIPIENTS OF INFORMATION

We may disclose consumer information to companies affiliated with us and to companies or other parties not affiliated us (subject to consumers’ opt-out rights) 

These recipients include: 

Financial institutions, such as banks, credit card companies and brokerage houses; Companies that process transactions or provide other services for us; Government agencies; and In addition, under Australian law we are permitted to disclose customer information to certain recipients, like credit reporting.

We limit access to personal information to our employees and trusted affiliates who need it to fulfil their business responsibilities. Employees must adhere to our privacy policies and procedures. Employees violating these policies and procedures may be subject to disciplinary action, up to and including dismissal. Vendors and other outside contractors we engage are subject to our contractual requirements to ensure that sensitive personal information is safeguarded.

We treat security as a priority. We employ appropriate measures to protect consumer information against unauthorised access, disclosure, alteration or destruction. These may include, among others, encryption, physical access security and other appropriate technologies. We continually review and enhance its security systems as necessary.

QUALITY OF INFORMATION PROCEDURES

We employ appropriate measures to assure the quality of information we collect directly from consumers. Where we collect information directly from consumers or sources other than our business customers, we permit them, if possible, to dispute or correct any erroneous or out-of-date personally identifiable information. Of course, this correction would not be possible if the information is proprietary to one of our business customers, reflects historical transaction information or if correction would violate the privacy or legal rights of a third party. Where applicable, we abide by laws related to such information. You can correct factual errors in your personally identifiable information by sending us a written request that credibly shows error. We reserve the right to independently verify claims made. To protect your privacy and security, we also will take reasonable steps to verify your identity before making corrections. 

OUR WEBSITE IS NOT DIRECTED AT ANYONE UNDER THE AGE OF 18. 

Our website is not directed at children under the age of 18, and we do not collect or maintain information at our website from those we actually know are under the age of 18.

WEBSITE MAY BE LINKED TO OTHER WEBSITES

We may create links to third-party websites. We are not responsible for the content or privacy practices employed by websites that are linked from our website.

OPT-OUT RIGHT

We may disclose consumer information to third parties as described earlier in this notice. We strive to give consumers choices about how their data will be used. You have the right to opt-out of (direct us not to make) these disclosures when the consumer information is about you. Of course, there are some disclosures to third parties that are not subject to the opt-out, such as disclosures necessary to effect, administer or enforce a transaction requested by you, to companies that perform services for us or to prevent fraud. When you use this service, you will be asked whether you wish to opt-out. If you wish to opt-out, simply check the appropriate box and submit your choice. 

If you have any questions or indeed comments about our Online Privacy Statement, or for some reason believe we have not adhered to our statement, please contact: 

E-mail our Data Protection Officer: enquiries@volumevision.com.au

We may alter this statement as needed for certain products and services and to abide by local laws or regulations around the world. We reserve the right to amend or modify this statement from time to time. We urge you to review this statement whenever you visit in order to obtain the most current statement. You may change your choices at any time.